If you have any urgent questions that aren’t addressed in the following FAQ, please contact us.
For those who prefer to place their orders via snail mail, I accept credit cards, checks and money orders in US funds. Click here to download an order form. NOTE: Most orders placed via snail-mail (placed through our PO Box) will be processed & shipped within 1-2 weeks. However, as Jasmine has multiple homes/studios and is often on the road, if she is not current in Florida there may be a few weeks’ additional wait time, so please allow for this.
If you do not want to set up a PayPal account and PayPal is requiring that you do so to complete your transaction, simply download this order form. You can fill it out, print it and mail it to the address indicated on the order form. Accepted payment methods are: credit card payments, checks and money orders in US funds. NOTE: Most orders placed via snail-mail (placed through our PO Box) will be processed & shipped within 1-2 weeks. However, as Jasmine has multiple homes/studios and is often on the road, if she is not current in Florida there may be a few weeks’ additional wait time, so please allow for this.
Prints & Originals FAQ
Many original paintings are available here on eBay Auctions usually begin at just one penny, with no reserve! If you are interested in being notified of when new originals and other artwork is available, you can join the mailing list by entering your email address below:
Will you do a custom painting for me? Can I commission you for a project? Can I hire you for some freelance work?
We do not offer matting, framing or other ready to hang options for any other products at this time. We simply do not have the facilities or materials available to offer this for all our products.
While we cannot offer custom framing direct from strangeling.com, My Zazzle Print Store has custom matting and framing options available. There are many frames and mats to choose from and a variety of sizes, too – up to 78″ – practically mural sized – great for really creating a striking ambience in a room! I have ordered from Zazzle myself when I want prints framed. It’s cheaper and easier than having it done elsewhere or doing it myself, and the results are great!
If you are looking for jewelry, statues, and other items, please check out my Etsy store, Strangeling Art Emporium on Ebay, my Zazzle Store, or check out the products offered by the companies below, through which I have licensing agreements (ordered alphabetically):
What does 'Limited Edition Hand-Embellished Canvas Print' mean? How are they different from 'Open Edition Prints'? Why do they cost more?
These prints are Limited Edition, which means that only a limited number are ever made – in this case 25 prints. No more than 25 Hand-Embellished Canvas Prints will ever be made of any one of my paintings. Once those 25 prints are sold – that’s it! Open Edition prints are unlimited in quantity. I will print as many as people would like to purchase.
Canvas vs Glossy Photo Print
Basically these are archival quality prints that are printed onto a sheet of real artist’s canvas (Fredrix Canvas – the same brand I paint my original paintings on!). Printing on canvas allows for the art to be stretched over a frame, which you couldn’t do with the Glossy Photo Prints. Also, printing on canvas gives greater durability and creates a final piece that looks more identical to the original work.
After the artwork has been printed to the canvas, I then go ahead with my usual acrylic paints and paint brushes and hand embellish each print individually, adding highlights and details in acrylic paint. This makes each canvas just a little different from the rest. I also hand-sign and number the prints in paint. I then paint each piece with a glossy giclee UV varnish which seals in the paint and inks. The print is then heat set at a high temperature to keep the ink from fading and making it water-resistant and very glossy! These beautiful and unique works of art truly are the next best thing to owning an original painting. Even as the actual artist myself, I find it difficult to tell the difference between one of these gorgeous prints and one of my original paintings!!!
Please note – the Limited Edition Hand-Embellished Canvas prints here at strangeling.com are the ones I make myself – do not confuse these with the canvas options at my Zazzle print store. THEY ARE NOT THE SAME. Read more about the differences in the question below.
Zazzle also offers canvas prints of your work. Are Canvas prints from Strangeling.com different from those on Zazzle?
|Limited Edition Hand-Embellished Canvases||Zazzle.com|
|Ships from me, made at my house||Ships from Zazzle factory, made by Zazzle’s printers|
|Hand-embellished by me, with acrylic paints – each print is unique||Not hand embellished|
|Signed & Numbered, Limited Edition||Not signed or numbered, Open Edition|
|Maximum size 11″x14″||Maximum size 78″x60″|
|Only glossy finish||Choice of finishes, glossy, matte, etc.|
|Stretched, gallery wrap-style, with black sides – ready to hang!||Multiple framing and matting options, can be ready to hang!|
|11×14 Canvas costs $125||11×14 Canvas costs only $55|
To order canvases from Strangeling.com – just visit the Fine Art Prints section of my site, and browse for the painting you’d like. You can shop by category or you can do a site search by keyword. Not all prints have available Limited Edition Hand-Embellished Canvas Prints available. Some have sold out (as only 25 are available of each piece, ever! Once they are gone – they are gone!). If you see that a print only has Open Edition prints as an option, it is likely because the Limited Edition Hand-Embellished Canvas Prints have sold out.To order canvases from Zazzle, visit my Zazzle print store – click on the painting you’d like a canvas for, and it will take you to that image’s page. In the upper right hand corner, you will see a box that says “print options”. The first option is “Size” (pick a size), but after that is an option called “Media”. Click Media. There are four options, two of which are canvas – you can select Platinum Matte UV Canvas or Platinum Gloss UV Canvas – some folks prefer not-so-shiny, some folks prefer shiny. I prefer shiny =) Then you can add the framing or matting elements under the third option, Framing.Pop Gallery at Downtown Disney has many exclusives and large format canvas giclees of mine.
We do have several other sizes that we offer exclusively at our brick-and-mortar shop at the Kansas City Renaissance Festival and at festivals and conventions.You may also want to visit my Zazzle print store. The Zazzle print store prints ship separately from strangeling.com prints – they are made by the Zazzle factory printers and they have a phenomenal amount of choices, sizes, frames, etc. Also, Pop Gallery and WonderGround Gallery have many exclusives and large format canvas giclees of mine.
Hey - my friend saw you at an art show and you had little mini-prints, GIANT prints, cheap prints, prints that aren't for sale here. Is this true?
I currently am BOOKED UP for private commissions through mid 2019. At this time I am NOT accepting new custom paintings for individuals or portrait commissions until I have finished those for waiting customers on the list!
If you are a company interested in publishing, merchandising or licensing however, please email me with your proposal.
I regularly work on commissions, portraits, and custom paintings, and am happy to consider any freelance illustration or design opportunities. I require 50% of the total up front to cover material costs and as a deposit. 100% client satisfaction is my ultimate goal. I am a full-time artist and at any given time I am usually working on commissioned projects, so I typically have quite a waiting list. Please be sure to contact me with plenty of time in advance of any deadline. From conception to shipping I can usually finish a piece within a few weeks, depending on size and level of detail. I first and foremost am a fantasy artist (gothic and faerie themes dominate most of my original work), and pieces in these genres will be given priority. Please familiarize yourself with my style before contacting me – I mostly accept commissions that are done in the style of my original work.
My current pricelist is as follows:
**AT THIS TIME I AM NOT ACCEPTING COMMISSIONED PROJECTS FOR PAINTINGS SMALLER THAN 12″x16″.**
Please do not ask for smaller paintings, or drawings, sketches, etc. This is a rough pricelist based on a standard acrylic painting on masonite panel (my preferred medium – 99% of the paintings here on my site are painted in this manner). Prices listed include all materials (for acrylic paintings on masonite), multiple revisions as necessary, and insured Priority Mail or UPS shipping. At this time I am not accepting commissions for murals or any kind of “on-site” paintings. I do not design logos, do graphic design or computer art – all of my work consists of original full-scale acrylic paintings. For privacy and security issues I will not paint models in person at my residence or elsewhere. I do offer significant discounts for commissions of multiple paintings. Please let me know if you are interested – I am very much a professional, and am excited to work with new people and ideas!
Bradford Group FAQ
If you have questions regarding Bradford/Hamilton policies, questions about your order, product info, shipping info, timelines, billing, availability, etc., you will need to ask the customer service folks at Bradford! You can CLICK HERE to contact them online, or call them at 1-877-268-6638. More products are on their way, so keep your eyes peeled!
How can I order/pre-order your Bradford Exchange, Hamilton Collection, Hawthorne Village or Ashton-Drake Products?
Many different ways!
Easiest is to order online – click HERE to see what they have of mine at BradfordExchange.com (however, many new products are not yet on their website – it often takes months before they get up there!)
The next best way is to CALL on the phone: 1-877-268-6638 (toll-free). Have the item number and title of the product ready (and the brochure, if you got it in the mail). To see a listing of various products that may not yet be on their website, look at my Facebook album HERE for new things to pre-order!
Another way is to order through the mail! If you received a brochure or card or saw a magazine ad – just fill out the form and send it in!
My sister, Amber, and brother-in-law, Chris, have a shop on eBay that occasionally stocks statues. Check those out here: Strangeling Art Emporium
In the UK, visit StrangelingUK
Also, Burning Desires carries many of my statues and figurines.
Help! I wanted to order something I saw on your website/in a magazine/etc. but when I called to order, they said it was no longer available! Help me!
I do not work for the Bradford Group. I just design the characters and artwork and they license those images and characters from me. To cite a rather silly parallel – if you were wondering why a specific Hannah Montana doll was no longer available at your local Wal-Mart, if you emailed Hannah Montana (aka Miley Cyrus) and asked her – she probably would have no idea, as she just licensed the doll with her image. You would, of course, contact the seller or manufacturer for information and not Ms. Cyrus herself. Hope that makes sense! You – the customers – usually have more information than I do, so please contact Bradford Group to answer any questions related to their Jasmine Becket-Griffith licensed products.
Hey - I pre-ordered a statue - where is it? When will it ship? Can you track my order? Is it back-ordered? Did they charge my credit card? Can you tell me?
I'm an artist too. Can you get me a licensing deal at the Bradford Group? How did you get a licensing deal there?
Where can I get sneak previews, work-in-progress photos, advanced screenings, super-top-secret pre-ordering and early reservation information?
Why is a certain statue/collectible no longer available? I ordered/pre-ordered it, or they told me it was no longer available!
Personally I have no idea nor access to any information why a certain product is not available. There are a plethora of reasons, and I am not told specifically (remember, I’m just the girl who designs, paints and licenses these cuties!). It is probably because of these following reasons though:
- Many of my statues & other collectibles are Limited Editions. This means that they eventually run out! That’s what “Limited” means =)
- You may have pre-ordered something that was part of a “Test Market” and after the initial test-market it may have been discontinued
- They may have simply SOLD OUT and are ceasing production
- There may have been some sort of quality or shipping issue with the factory or distribution that was not resolved and the item(s) is no longer available
- Sometimes items may be seasonal or only available for a short time
- During development, sometimes a collection or collectible may run into some sort of snag and will be re-released later in a slightly different format (such as a doll originally intended to be vinyl may be canceled and later re-released in resin as a separate thing all together)
At any rate – I (as only the artist) am not privy to the specific reasons, nor would I have any sort of information beyond that which you receive via notifications from the Bradford Exchange, the Hamilton Collection, Ashton-Drake, etc. Only the folks THERE can tell you the most current information – 1-877-268-6638 (toll-free) or on their website contact form HERE.
I really want one of your Bradford Group Collectibles, but I don't live in the US. Can I still place an order?
Even if you send me sad emails, I don’t have any access to information other than what you see on the internet yourself, I am sorry! However, I have made the following handy list to do my best to help international customers get in on the collecting!
First things first — here’s the lowdown: In the beginning, my Bradford collectibles go through several stages of availability over many months. First they are test-marketed in select areas determined by the Bradford Group. If things go well, they then begin accepting pre-orders through the mail, telephone, and on their website(s). These stages originate here in the US. Then after the pre-ordering stage, the collectibles slowly start being available in other ways, on the International Bradford websites (see below), through some mail and phone orders in other countries, and finally (and importantly) through re-sellers, second-hand sellers, and various affiliates.
Okay now, the best, most efficient way to collect my Bradford Collectibles is to go to the source – the official Bradford International Websites. Not every country has their own Bradford website yet, but they are working on that all the time. Even if your country doesn’t have an official Bradford website – don’t worry – there are other options too, so keep reading. PLEASE NOTE: many of the official international sites may not yet have my items on the website, it takes months sometimes to get them up there. However you can EMAIL or CALL them and they can sometimes hook you up! Here is a list of some of the official international websites (click the links, search “Jasmine” – or else just go to their Contact Us pages to get the email or phone numbers to ask for Jasmine Becket-Griffith collectibles):
United Kingdom: (search Jasmine)
Italy: (search Jasmine)
Australia: (search Jasmine)
Austria: (search Jasmine)
Canada: (search Jasmine)
Finland: (search Jasmine)
Germany: (search Jasmine)
Sweden: (search Jasmine)
Switzerland: (search Jasmine)
And just in case – United States: (search Jasmine)
Again – those websites above may not yet technically have my products there, but if you CALL them on the phone or email them — look at their Contact pages and FAQs — you may be able to order on the phone or by mail. If not, pass on the word that you want them to stock up on Jasmine Becket-Griffith collectibles, and maybe if enough folks ask, they will start offering them! Again, emailing ME doesn’t help – I don’t have any say or access to anything you don’t, lol. I’m just the artist!
I don’t live in the US and I tried Bradford’s international sites and still couldn’t find what I was looking for. Can you help?
Also, Burning Desires in Canada sells many of my statues and may be able to ship to your country.
Still can’t find the figurine you’re looking for? It is probably just a matter of TIME. You may have seen the virtual images of it online and it still hasn’t even gone into production. The test-marketing and advertisements may start many months before the factory produces and ships the collectibles.
Another option to consider (I know many folks do this!) – get a friend, internet buddy, or penpal who lives in the US or any of the other countries where the official Bradford site or catalogue ships to, and have them order for you! Be sure to cover their shipping costs and expenses. Maybe you can return the favour by sending them treats or products available only in your country.
If you can’t find something you have seen an ad for, another case may be that the item has sold out. Limited Edition means exactly that – quantities are limited. Sometimes only a small number of a collectible may be made, which means you are less likely to find them on the websites and may have to resort to second-hand or resellers or eBay. Very small or short editions can be very rare and valuable to collectors.
<strong>PLEASE NOTE</strong> – I do not have my Bradford Collectibles in stock nor am able to sell them at any time. As the artist, I only get one or two of each collectible, and I keep them for myself! If I am lucky enough to get two, I give the spare to my mom or my sisters or something. I can’t order them for your or on your behalf, I am sorry. And again – emailing me doesn’t help as far as ordering Bradford collectibles – you will need to contact them directly! Even just to tell them that you wish they offered a certain item in your country, or if you have suggestions for them – they always appreciate your feedback. If they get enough requests they may even change things for the better or be more accommodating in the future. Thank you so much all – I hope that this page has helped a bit!
I’m happy that you are taking the time to read about my usage terms. As a full-time artist, my art is my sole source of income, and all of it is copyrighted. There are “bad apples” out there who spoil the whole bunch by ignoring this, and because of such I have had to adopt rather strict usage terms over the past several years. I know, legal stuff and licensing can be a drag, but here goes – click the individual sections below to see the specific usage terms for what you are interested in:
#1 THE IMAGE MUST REMAIN UNALTERED
No changing the pictures whatsoever. No animations, adding text, no sparkles, nothing. Sorry folks, if you want to do this, see the TUBES & TAGS section about licensing for tubes/tags. Just use the picture as shown, as I painted it, please. You can re-size it as needed for the space, but please do not change the image other than that.
#2 ONLY USE THE WATERMARKED IMAGES FROM THIS SITE
I only grant display permission of the images of my artwork as shown here on my website, www.strangeling.com, complete with the ©Jasmine Becket-Griffith watermark text on them. I know, it can be distracting or blurry, but unwatermarked image use online has led me to multiple lawsuits and other copyright issues over the past few years, so I gotta say it. No scanning in other pics or snagging them from commercial sites, etc. For free display, I only allow use of the watermarked images from this site. Sorry to be a bother!
#3 YOU MUST CREDIT ME!
You will need to credit the following: ©Jasmine Becket-Griffith and a link (clickable if possible) to http://www.strangeling.com
#4 NON-COMMERCIAL ONLY!
If you are selling something — anything at all — I do not allow free display of my artwork. If you are interested in licensing my artwork for business use, contact me at email@example.com.
If you would like to sell my prints or other products I create in your online or brick-and-mortar shop, please see the Wholesale FAQ tab for more information.
The next best thing to do is to bring the print, book, sticker, or other picture you have my artwork with you to the tattoo parlour and have the tattoo artist work from that. Most tattoo artists are great artists in their own right and will do a great job from the picture.
Please note that this is for PERSONAL use only.
Also – I see a lot of my paintings tattooed on people in various monthly tattoo magazines. That is very cool! If possible though, when submitting your tattoo based on my painting to a magazine, please ask them to credit me, the artist, as well. Thank you!